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Monthly Archives: December 2014

If you have ever offered customer service to a non-native English speaker, you know the frustration of broken communication and the benefits of clarity. Business owners who haven’t experienced this scenario often fail to see clear communication as enough incentive to invest in multilingual call services, web copy, and representatives. But, whether your business is

December 23, 2014
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Engaging with your customer as a company is one of the single most important things you can do. It sounds simple enough, yet this process requires an entire department in most corporations. Various customer engagement tasks could include: Acquisition Support Reviews Retention Loyalty-building With so many things to do, it’s difficult to know where to

December 4, 2014
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