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Monthly Archives: November 2016

It’s a common question—what, if anything, is the difference between a help desk and technical support? In a world where everyone appreciates having their problems solved in a timely manner, it’s important to know who to contact when you need technical help at your job. Here are the main components that set these two positions

November 28, 2016
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Cross-selling to your existing customers seems like an obvious way to increase the sales of your products and services. However, when done the wrong way, cross-selling can actually cut into your profits. Cross-selling the right way will raise your per-customer sales, not lower it. Follow these seven steps and you’ll have a win-win solution which

November 1, 2016
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