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Monthly Archives: July 2017

Customer satisfaction surveys can be an extremely important and useful tool to help you understand the behaviors and attitudes of your consumers. By shedding light on how customers assess your products, services, employees, and the overall experience of doing business with you, you can find new ways to meet customer needs, optimize your marketing strategies,

July 28, 2017
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These days, quality customer service is often what sets a company apart from its competitors. No one is willing to put up with poor customer service when there’s another company two miles up the road that offers the same service. Every person in retail knows that they’ll deal with irate customers at some point or

July 21, 2017
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Any business owner, customer service associate or salesperson has countless interactions with customers from day to day. Some interactions may be perfectly pleasant while others may arise out of some frustration on the part of the customer. Though most customers just want to find a solution to their problem and will respond well when treated

July 14, 2017
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AMERICAN FORK — ROI Call Center Solutions, a provider of specialized inbound and outbound outsourced customer service, recently announced the selection of Han Butler as its next president. Butler, who previously served as the company’s Vice President of Marketing & Business Development and Chief Revenue Officer, has been with ROI Call Center Solutions for approximately

July 6, 2017
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