April 2017 | ROI Solutions
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Monthly Archives: April 2017

When you first start a business, it’s necessary to take on a do-it-yourself mentality. Entrepreneurs in the early stages of business development often handle everything from customer service to inventory to licking stamps. As your business grows, it becomes more and more difficult to juggle tasks on your own. Eventually, you have to start passing

April 25, 2017
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For decades, one old adage has enabled horrible behavior from angry customers and encouraged managers to disregarded the needs of employees. Everyone’s heard “the customer is always right” at least once in their career. After many years of circulation, it’s time to put the tried-and-not-so-true phrase to bed. In reality, the customer is not always

April 13, 2017
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As your business grows, it may be difficult to build your internal infrastructure quickly enough to meet its needs. Looking for help outside your company, like call center outsourcing, can ease the burden on your company while offering quality service for your customers. Don’t let feelings of urgency prevent you from making the best decisions for

April 11, 2017
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