Are your contact center workstations multichannel enabled?
Yes, our work stations are 100% web-enabled with the ability to handle inbound and outbound voice calls, email response, live web chat, social media monitoring and interactive voice response (IVR) services.
By Han Butler|2018-07-05T15:21:09-06:00July 5th, 2018|Comments Off on Are your contact center workstations multichannel enabled?
As Chief Revenue Officer for over seven years at ROI Call Center Solutions, Han brings a broad breadth and depth of marketing experience to both consumers (B-to-C) and enterprises (B-to-B). Han's capacity for developing clear, unique, and compelling value propositions disruptively differentiates products and brands in cluttered markets. He has played a crucial role in cultivating ROI Call Center Solutions into an innovative, outsourced Contact Management Solution for both the Business-to-Business (B2B) and Business-to-Consumer (B2C) sectors. His passion for working with people on creating value and opportunity has helped increase ROI Call Center Solutions revenue by 19.2x since his tenure.