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Insurance revenue management & billing

792 E. 280 S. American Fork, UT 84003

Clients Who Love ROI CX

Our caring, responsive agents have helped businesses of all sizes win over customers and drive growth with innovative, customized CX solutions since 2008. We work to win your business daily with award-winning expertise trusted by Fortune 500 companies and SMBs alike.

Why Choose ROI CX Solutions?

We’re Not Like Other Contact Centers

Tailored Solutions: We customize our services to fit your unique needs and culture

Cutting-Edge Technology: We embrace AI and advanced tools to enhance, not replace, human connections

Affordable Excellence: Our enterprise-level CX solutions are priced for businesses of all sizes

Inbound and Outbound Call Center Services

Technical Support and Help Desk Solutions

24/7 Customer Care

Live Web Chat and Email Response

Interactive Voice Response (IVR) Services

And more!

Scalable Services for Every Need

Elevate Your CX With Premium Inbound Call Center Services

Professional, 24/7 inbound call center customer support and technical assistance.

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Revenue Cycle Management Outsourcing Solutions

We provide you with the assistance needed to continue producing a steady cash flow, while expediting the patient billing process in a way that maintains a patient-first mindset.

Patient accounting

Your dedicated team of agents can provide outsourced patient accounting services, handling the various financial processes inherent in patient interactions, from medical coding & billing, to charge capture, claims processing, & more.

Our team uses top-of-the-line health insurance management system software to lead important processes such as claims submission & management, benefits & payer communication, & managing claims.

Health insurance management system

Revenue Cycle Management Outsourcing Solutions

Insurance revenue management & billing

Patient accounting

Strict compliance with healthcare regulations, including HIPAA, SOC 2 Type II (with HITRUST mapping), ISO27001, and all other regulations that are applicable to your organization.

Smoothly integrate your Epic EHR system into our telephony system, allowing a seamless flow of information that enables more effective patient support.

Secure access to relevant patient data, empowering agents to serve patients and promote better health outcomes.

Health insurance management system

Our caring, responsive agents have helped businesses of all sizes win over customers and drive growth with innovative, customized CX solutions since 2008. We work to win your business daily with award-winning expertise trusted by Fortune 500 companies and SMBs alike.