About ROI CX Solutions
More than just an outsourcing solution
ROI CX Solutions is more than just an outsourcing solution—we provide cutting-edge CX solutions and best-in-class outsourcing services. Owned and operated in the US, we provide customer support in for several different industries. Since 2008, we’ve built the success of our Inc. 5000 business (and that of countless clients) on four sturdy pillars: People, Processes, Technology, and CX — the Customer Experience.
- We provide the power of people with dedicated, scaleable teams of trained professionals as an extension of your brand.
- Our processes are streamlined, efficient, and versatile so that our resources are right where you need them.
- Technology should add real value, so we employ the best and latest tools right where they’re needed.
- CX — We handpick the right agents for your team, and equip them with the tools and training they need .
With our award winning services, we have helped Fortune 500 businesses win over their customers, year-after-year, such as:
- Hello Fresh
- Panera Bread
- CLEAR
- Samsung
- Visa
- TSA PreCheck
Since opening our doors in 2008, ROI CX Solutions has been owned and operated in the U.S., supporting hundreds of jobs to those closest to home. We hold multiple certifications that show our dedication to being a secure and confidential call center, including:
To help you increase your global footprint, we offer support in nineteen different languages with locations in several countries.
Our multiple contact centers worldwide provide support 24/7/365.
We’re here to help your business succeed
Our outsourcing services drive results for our clients, including reducing operating and overhead costs, strengthening customer service quality, and driving revenue for your company even in weakened economies. By working with ROI CX Solutions, you can drive revenue and improve customer satisfaction without encountering the usual challenges and risks of outsourcing.
You expect results. We deliver them, and so much more.
Your satisfaction and success are our highest priorities. Our services have driven results for countless businesses: reducing costs, increasing revenue and growing customer satisfaction. Our superior services are available to you and your customers 24 hours a day, 7 days a week, and 365 days a year.
