Contact Center Solutions

That Get Results

Provide the ultimate customer experience and cultivate an audience of customers who love you.

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21+

LANGUAGES

8

GLOBAL LOCATIONS

5,500+

EMPLOYEES

Transform your CX

Whether you're a small business that only needs five agents or a global enterprise that needs thousands, you can take your customer experience up a notch with the power of world-class CX outsourcing through ROI CX Solutions.

Inbound & Outbound

Strengthen your customer support and outreach with dedicated inbound and outbound contact center teams.

Tech/AI Transformation

Leverage the latest tech (including powerful AI call center solutions) to improve your efficiency and customer experience.

CX Outsourcing

Focus more on your core business, trusting that your customers are well-cared-for and satisfied.

The ROI CX difference

ROI CX Solutions isn't like the average BPO partner. We're the BPO partner who makes your customer experience shine.

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The ROI CX difference is built on our four essential pillars:

People

Dedicated, scalable teams of trained professionals who act as an extension of your brand.

Processes

Streamlined efficiency with time and resources directed directly where you need them.

Technology

The latest tech solutions, intelligently applied to your customer experience in ways that add real value.

Customer Experience (CX)

Unparalleled customer experience delivered by skilled agents hand-picked for your team and equipped with the tools they need to make your brand look fantastic every time.

What's in it for you?

Scalability

Easily keep up with your business's changing needs, whether you need to grow or adjust for seasonal demand.

Customized Solutions

Take advantage of tailor-made call center solutions, built specifically to suit your business and give you and your customers the best value.

More Qualified Leads

Save time and money generating leads, reliably growing your customer base and strengthening your bottom line.

Just a few of our satisfied clients

You’re in good company when you partner with ROI CX Solutions.

Advanced AI solutions

We see beyond the obligatory buzzwords. We believe in using emerging tech such as artificial intelligence in ways that add real value. Take advantage of powerful new CX tools when you partner with us.

Real-Time Speech Analytics

AI Data Annotation

AI-Assisted Training

Solutions

ROI CX Solutions provides a full suite of effective, innovative BPO services to give to help you strengthen your customer relations and build brand loyalty.

Omnichannel

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Inbound

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Call Center Outsourcing

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Customer Care

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Tech Support

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Reviews

ROI CX Solutions has won over our team, and more importantly, our customers! Our customer satisfaction scores are higher than they've ever been, and our customers are sending positive feedback all the time. It has made all of the difference for them.

- Brady

I would absolutely recommend ROI CX Solutions! They took our program and beat out several different centers in results. In fact, they've grown our program substantially with their recommendations!

- James

Who we serve

Corner the market by having the best customer experience in your unique niche and industry.

Ecommerce

Healthcare

Insurance

Legal

Retail

Utilities

Education

Finance

And many more...

Seamless integrations

Flexibility and customization are our watchwords. Connect all of your favorite CX tools to craft a call center solution tailored for your business.

Interested in a free quote?

Get in touch with us today to discover what ROI CX Solutions can do for your business.

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