Business Phone Answering Services

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Business Phone Answering Services for Any Organization

A low-priced live answering service can help you scale your business quickly. ROI Call Center Solutions is experienced at supplying the resources for businesses like yours that need outsourced answering services.

We have the best answering service for small businesses, as well as virtual phone answering services for medium and large businesses. Your company should get the advantages of an expert inbound virtual answering service.

salesman generating leads

Advantages of Business Phone Answering Services:

  • Affordable answering service pricing
  • Calls answered 24 hours per day
  • Pre-qualification of leads
  • Experienced customer service agents
  • Enhanced call analytics
  • Supports time to manage and improve your organization

Because of ROI’s track record as an award-winning provider of business phone answering services, you will be confident that your customers will receive top-quality customer care. You shouldn’t have to ask, “How do I answer the phone?” Free your attention for high-value tasks aimed at building your organization, whether it’s a startup or a mature business.

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24/7 Services

We never take a night off. We have more than 1,000 agents who live in the US and other countries. That means your virtual phone answering service is always ready to professionally field calls from your organization and your customers or patients—any time of the day, night, or year.

What does a virtual receptionist do? We will answer the phone quickly and respectfully when your customers call, and deliver your chosen brand and culture messages. Callers will feel that they have reached a professional, caring employee in your own company, rather than outsourced answering service.


If your organization needs virtual assistants, receptionists, or customer service agents, you can reduce labor expenses using our virtual assistant phone answering service, which can operate 24/7 and doesn’t require benefits and vacations. Instead of expensive salaries, you can pay for a flat-rate live answering service—for significant savings.

Business phone answering services from ROI Call Center Solutions have excellent answer service reviews. Our virtual assistants and agents exemplify the best of your brand to every customer.

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Enhanced Call Analytics

What does an answering service do? We give you opportunities for business improvement. ROI Solutions can generate detailed analytics through call tracking. Now, every call can extend your store of profitable data.

The agents in your virtual answering service can then guide each caller toward one of your calls, whether that is better lead generation, higher customer service scores, or spreading your brand message.