There’s a reason we’re called ROI CX Solutions.
We know you’re taking a risk by hiring our answering service for landlords, and we work with you to maximize your return on investment.
We build strong tenant relationships by being readily available.
There’s nothing more frustrating than having an unresponsive landlord or property owner. Tenants need to know they are in good hands and that issues will be addressed quickly and with attention to detail.
Our virtual receptionists are trained to provide first-class service day or night. By quickly answering tenant calls–and actively providing solutions–our agents build trust and strengthen your relationship.
We provide full service at a fraction of the cost.
With a centralized answering service for property management, you will both streamline and scale your processes. We provide:
- Inbound Customer Service
- Emergency Maintenance Services
- Scheduling Services
- Concierge Services
- Tenant Screening & New Application
- Intake Services
ROI CX Solutions is a one-stop shop ready to save you money and support your growing business.
We increase loyal clients and tenants.
Research shows that, on average, it costs a company three months of rent each time there is tenant turnover. And that doesn’t include the lost rent while the unit sits vacant. Tenant turnover is costly.
But happy tenants–who know their needs are met and their properties cared for–stay significantly longer. Our agents’ proactive care increases your retention rates and further builds your tenant loyalty.