By staying compliant to SOC 2, you ensure that all of your call center’s various systems are designed and operated in a way that provides security for any sensitive data you handle. SOC 2 compliance vastly reduces your call center’s chances of data breaches or unauthorized access to sensitive customer data. Additionally, compliance with SOC 2 regulations is a signal to each of your clients that their data is safe with you, increasing customer trust. For many enterprises, SOC 2 compliance is a baseline requirement for a reliable partner, making SOC 2 certification and compliance a must-have for winning and retaining high-value clients.