Based in the U.S.
We are a U.S. Company. We realize YOUR customers are YOUR greatest asset!
We Can Reduce Your Costs
Let us help reduce operational costs, improve profit margins and strengthen customer relationships.
100% Client Retention
Since day 1, we have maintained an astounding 100% client retention rate, thanks to our friendly inbound telemarketing staff.
Excellence and Service Operations Award Recipient
We’re proud of our award-winning customer support team!
We Provide Professional Call Center Services
Do you need someone trustworthy to represent your business? At ROI Call Center Solutions, we provide custom call center services at an affordable price to ensure the success of your growing business. Whether you require multi-channel services, multi-lingual services, or both, our call center in Utah has the reliable customer engagement solutions you deserve.
Our entire ROI Call Center Solutions team values your business and will strive to help it succeed. We offer an array of services to suit the needs of business-to-business and business-to-consumer clients, including the following:
- Inbound call center services
- Outbound call center tele-services
- Interactive voice response (IVR)
- Live web chat and email response
- Bilingual services
- Fulfillment services
As an industry leader, we specialize in technical support, help desk, customer service, and sales conversion services. We use a number of channels to deliver dependable results, including live voice, live web chat, email response, and interactive voice response.
Good business stems from good communication. We provide the solution to any communication problem so you can strengthen your professional relationship with your customers. With years of experience, we have the training to understand your specific needs and to provide superior service to your customers.
How can we help your business? If you want to see better results from your customer service interactions, contact us today. We offer free consultations-you can get our professional advice before making a final decision for your business. Fill out our form or call us at (877) 790-3386 today.
ROI Solutions wasn’t just a help to our company’s success, they completely turned things around for us. Our charge-backs and refunds were getting out of control with our other call center provider. After just 45 days of working with ROI Solutions, they managed to reduce our charge-backs by over 40% and lower refunds to under 13%. Without them it’s likely we would have gone out of business! Cannot recommend them highly enough!