Based in the U.S.
We are a U.S. Company. We realize YOUR customers are YOUR greatest asset!
We Can Reduce Your Costs
Let us help reduce operational costs, improve profit margins and strengthen customer relationships.
100% Client Retention
Since day 1, we have maintained an astounding 100% client retention rate, thanks to our friendly inbound telemarketing staff.
Excellence and Service Operations Award Recipient
We\'re proud of our award-winning customer support team!
What makes us a top call center partner
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What Our Clients Have to Say
ROI Solutions wasn’t just a help to our company’s success, they completely turned things around for us. Our charge-backs and refunds were getting out of control with our other call center provider. After just 45 days of working with ROI Solutions, they managed to reduce our charge-backs by over 40% and lower refunds to under 13%. Without them it’s likely we would have gone out of business! Cannot recommend them highly enoughJulie
“They helped us improve our service to both our residents and prospective residents. Their agents professionally handle our resident maintenance hotline 24/7 and prospective resident leasing. Our maintenance technicians get accurate service orders, which means repairs are completed more efficiently and they do a fantastic job qualifying and scheduling prespective residents.”Gwen
“ROI Solutions performed in an exemplary manner and in large measure are responsible for the success of our value add that we bring to our internal and external customers.”Richard
“When we started our research for a customer service provider we wanted to be sure we selected the best out there. ROI Solutions ended up being our final decision, we went with them because of their track record and experience in the industry. At this point we are definitely glad of our decision. Our campaigns statistics on the customer service are great!”Mark