Based in the U.S.
We are a U.S. company and we realize
your customers are your
Reduce Your Costs
Let us help reduce operational costs, improve
profit margins and strengthen customer
100% Client Retention
Ever Since day 1, we’ve maintained an asotunding 100% client retention rate, thanks to our friendly inbound telemarketing staff.
Rethink Success: Let Our Professional Call Center Represent Your Business
If you need someone trustworthy, reliable, and professional to represent your business, choose ROI Solutions. We offer custom outsourced call center services at reasonable rates.
With over 700 employees across the world, we offer a wide range of call center and customer service solutions to help our clients create, cultivate, and maintain superior relationships with every customer.
Our Comprehensive Services
As an industry leader, we understand our role in business collaboration and do all we can to ensure the success of your growing company. Our ROI Solutions team specializes in technical support, help desk assistance, customer service, and sales conversion. We also offer a host of interactive and collaborative services, including the following:
- Bilingual representation (over 19 languages available)
- Customer acquisition and retention
- Inbound call center
- Multichannel support services (email response, interactive voice response, live chat, SMS text messaging, web chat)
- Outbound call center
Our Communication Commitment
At ROI Solutions, we believe good business stems from good communication. We’ve made it our goal to eliminate communication problems so as to strengthen your interactions with your customers. We have the training to listen, understand specific needs, and provide superior and individualized service to each of your patrons.
Whether you’re involved in direct marketing, financial services, retail, or politics, we have the tools to help you rethink success and improve your business. We would love to hear from you. Call (877) 790-3386 to speak with an ROI Solutions representative today.
Just a Few of our Satisfied Clients
What Our Clients Have to Say’
“ROI Solutions performed in an exemplary manner and in large measure are responsible for the success of our value add that we bring to our internal and external customers.”
“When we started our research for a customer service provider we wanted to be sure we selected the best out there. ROI Solutions ended up being our final decision, we went with them” because of their track record and experience in the industry. At this point we are definitely glad of our decision. Our campaigns statistics on the customer service are great!
“They helped us improve our service to both our residents and prospective residents. Their agents professionally handle our resident maintenance hotline 24/7 and prospective resident leasing. Our maintenance technicians get accurate service orders,”