ISO 27001 is an internationally recognized certification that approves organizations that demonstrate strict compliance with information security standards and have established a structured risk management framework to prevent data breaches and fraud. Security and compliance need to be major priorities for any business that handles sensitive customer data, especially in industries that deal with high amounts of information, like banking, healthcare, fintech, and government services. When you partner with a BPO, you are trusting your customers’ data to someone else, which is why it’s smart to look for ISO 27001 certification in any potential partner to ensure that customer data and financial transactions are protected from cyber threats and unauthorized access.