Frequently Asked Questions
ROI CX Solutions has extensive experience with various industries including communications, healthcare call center, manufacturing, media and entertainment, public sector, technology, retail, travel and transportation, internet retailers, utilities, financial services, subscription, continuity, and direct response.
Our headquarters is in American Fork, Utah. We also have U.S. contact centers in Montana, Florida, Ohio, Oklahoma, and Texas. Outside the U.S. we have locations in the Philippines, Tunisia, Mexico, Nicaragua, Columbia, Dominican Republic, and Costa Rica.
The current number of workstations and PCs is over 2,500. We have the ability to expand rapidly to meet clients’ growth needs.
Yes we have facilities that operate 24 hours a day, seven days a week including all holidays.
ROI CX Solutions has been in business since 2008.