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How long has your company provided contact center services?
ROI Call Center Solutions has been in business since 2008.
Does your contact center support 24/7 operations?
Yes we have facilities that operate 24 hours a day, seven days a week including all holidays.
What is the current workstation capacity and call volume?
The current number of workstations and PCs is over 1,000. We have the ability to expand rapidly to meet clients’ growth needs.
Where are your contact centers located?
Our headquarters is located in Pleasant Grove, Utah. Our other call centers are located in Manila, Philippines; Cebu, Philippines; and Apia, Samoa.
What industries do you support?
ROI Call Center Solutions has extensive experience with various industries including communications, healthcare, manufacturing, media and entertainment, public sector, technology, retail, travel and transportation, internet retailers, utilities, financial services, subscription, continuity, and direct response.
Are your contact center workstations multichannel enabled?
Yes, our work stations are 100% web-enabled with the ability to handle inbound and outbound voice calls, email response, live web chat, social media monitoring and interactive voice response (IVR) services.
WHAT MAKES US A TOP CALL CENTER PARTNERCall Us Today! (385) 207-7588