CALL US TODAY (877) 768–9598
FAQs CONTACT US
Get a Free Quote
Get a Free Quote
SERVICES
INDUSTRIES
eCommerce Call Center ServicesEducation Call Center ServicesHealthcare Call Center ServicesHVAC Answering ServicesInsurance Call CenterLaw Firm Call CenterHealth Insurance Call CenterProperty Management Call CenterRetail Call CenterUtilities Call Center Services
LOCATIONS
United StatesMexicoPhilippinesSouth AfricaTunisia
RESOURCES
BlogGuidesCase StudiesGlossary
ABOUT
Our CultureTestimonials and ReviewsCOMPLIANCEPCI ComplianceSOC 2 ComplianceHIPAA HITRUST ComplianceISO 27001Why Our Services?CareersScholarshipReferral

Health Risk
Assessment Services

High-quality support for health risk assessment providers

Today’s consumers want to make informed health decisions with clarity and confidence. We help you ensure they receive the answers they need with our expert health risk assessment services.

Get a Quote

Health risk assessment overview

A health risk assessment helps you identify and address your consumer’s health and safety risks. Customers, however, expect fast and accurate results, and a health risk assessment form involves multiple steps to gather the data insights you need. ROI CX streamlines this process by providing 24/7 customer support and collecting data for accurate risk prediction, all while achieving HIPAA-compliance.

Get a Quote

Advanced technology integration

Vastly improve customer interactions with cutting-edge tools

24/7 availability

Your customers have full access to utilities support, day or night

Multichannel Support

Meet your customers where they are, using the channels they prefer to use

Interested in a free quote?

Get in touch with us today to discover what ROI CX Solutions can do for your business.

We understand the complexity of health risk management

Health risk management presents unique challenges. From evaluating health and safety risks to ensuring HIPAA compliance, your customers expect fast and reliable results to address any concerns early on. However, completing a thorough health risk assessment form takes time and requires large amounts of customer data. A single major delay can result in frustrated employees and patients, and inaccurate predictions. ROI CX’s healthcare risk assessment services offer the support you need to deliver the quality results your customers expect.

Data Security & Privacy

Rising Costs

Patient Experience

Quality & Compliance

Just a few of our satisfied clients

You're in good company when you partner with ROI CX Solutions.

Health risk assessment solutions tailored to you

With ROI CX, you don’t have to stress about delays or insufficient customer support. Our contact center agents follow strict HIPAA compliance and gather accurate data insights for you to deliver an exceptional customer experience.

Customer Service/Care

Help Desk Provider

Appointments & Reservations

Customer Acquisition & Retention

Live Chat Customer Support

Surveys

Get a Free Quote

The benefits of our health risk assessment services

As a health risk assessment provider, you need a trustworthy partner to provide reliable customer support while protecting your employees/patients’ health information. With our healthcare risk assessment services, you can:

Improve Employee and Patient Wellbeing:

Encourage employees and patients to make better lifestyle changes.

Ensure Regulatory Compliance:

Stay compliant with HIPAA to protect your employees and patients' personal health information.

Lower Insurance Costs:

Reduce the cost of insurance claims with more accurate risk predictions.

Our services

ROI CX provides various contact center solutions, ensuring customers receive the best service possible while all hands are on deck.

Call center outsourcing

BPO & business support

After-hours & overflow support

Billing & payment support

Revenue cycle management

Workforce management

Business woman by computer for a job in the office.

Why ROI CX?

ROI CX Solutions is well aware of the unique challenges you face when supporting customers in the health risk assessment industry. Whether you need to manage customer service during a busy season, handle a question about billing, or answer one of the many questions your customers frequently ask, we have the resources, expertise, and capacity to handle it all for you.

We don’t just provide a call center; we give you an entire team of professionals who know your business and healthcare risk assessment needs as a whole. Our BPO solutions and world-class customer service (consistently reaching over 99% QA scores) bring your customer experience to the next level, all while saving you time, money, and resources.

Health risk assessments FAQ

What industries benefit from health risk assessments?

Our healthcare risk assessment services support healthcare, insurers, government agencies, and other organizations with a corporate wellness program.

How does AI improve health risk assessments?

Artificial intelligence (AI) lets you view highly accurate data insights, assess risks, and readjust your preventive care strategies.

Is your health risk assessment solution HIPAA compliant?

We follow strict HIPAA, OSHA, and industry compliance to keep your employees and patients’ health information protected.

Can HRAs reduce employee healthcare costs?

Yes. With a HRA, you can identify early risk factors and share recommendations on how individuals can avoid future health problems. Healthcare risk assessments also reduce the cost of your insurance claims.

Tech stack

We utilize a full stack of customer service and support solutions, including:

Reviews

They helped us improve our service to both our residents and prospective residents. Their agents professionally handle our resident maintenance hotline 24/7 and prospective resident leasing. Our maintenance technicians get accurate service orders, which means repairs are completed more efficiently and they do a fantastic job qualifying and scheduling prospective residents.

- Devin

ROI CX Solutions has won over our team, and more importantly, our customers! Our customer satisfaction scores are higher than they’ve ever been, and our customers are sending positive feedback all the time. It has made all of the difference for them.

- Andy

Get a Free Quote

Interested in a free quote?

Get in touch with us today to discover what ROI CX Solutions can do for your business.