Blog
3 Key Differences Between Lead Generation and Appointment Setting
The key differences between appointment setting and lead generation are the end goal, the strategy used, and the length of the process.
10+ Benefits of B2B Appointment Setting Services
Wondering about the benefits of B2B appointment setting services? You’ve come to the right place. We’ll explain everything you [...]
10 Reasons Companies Outsource Customer Service
What is customer service outsourcing, and how can it help your business thrive? Like other outsourced services, customer service [...]
What are the Benefits of Outsourcing Call Center Services?
We live in an age when the consumer has more power than ever before, thanks to the internet, social [...]
The Difference Between Outsourcing and Business Process Outsourcing
Outsourcing and Business Process Outsourcing (BPO) are sometimes used interchangeably. Although the two terms are related, they aren’t the [...]
Call Center Customer Experience Best Practices in 2020
Today, we are living in what some call the “Experience Economy.” Consumers have more and more buying power, and [...]
The Different Types of Call Centers: What Call Centers Can Do for You
Customers are essential for a business. Indeed, it could be said that without customers, there would be no business. [...]
How to Set Up a Successful Appointment Generation Campaign
For many businesses, appointment generation (or appointment setting) campaigns are a valuable customer acquisition strategy. In today’s business environment, [...]
