SERVICE OVERVIEW
ROI CX Solutions specializes in providing companies like yours with the freedom and support you need to grow your business. When you choose ROI CX Solutions’ outsourced telemarketing services, you get back a wealth of company dollars, hours, and manpower that you would otherwise be spending on staffing, training, and managing a team of capable telemarketing agents.
At ROI CX Solutions, we strive to become a perfect extension of your business and represent your brand just as you would. We go beyond the standard, generalized telemarketing script to create a personalized strategy that will play a helpful role in achieving your business goals.
With elaborate market research, we’re able to better understand your industry in order to provide competitive service — but we don’t stop there. We also invest the time to get to know your business and your audience on a personal level. In doing so, we’re able to understand the wants and needs of your customers while representing your business the way it deserves to be represented.
Outsource Telemarketing Services
At ROI CX Solutions, we offer a broad range of telemarketing services for small businesses and medium-sized corporations alike. Rather than limiting our services to customer service calls or generalized sales pitches, we strive to effectively guide each of your callers through the entire customer journey from beginning to end. Below is a comprehensive guide to the range of business-boosting telemarketing services that we provide.
- Steady lead generation
- Business-to-business telemarketing
- Outsourced customer support
- Inbound and outbound telemarketing
- Offshore telemarketing services
- Event registrations and signups
- Appointment scheduling
- Database updating
- Telephone surveys
- Thorough market analysis
- Data-driven strategies
Whether you need customer service representatives who are available day and night to take calls and answer questions, or you’re searching for a powerful and precise team of agents to make outbound sales calls and sell your products or services, we are prepared to meet your needs and your expectations.
Why Outsource Telemarketing?
Attempting telemarketing in-house is a big challenge. Before you can even reach a point of successful telemarketing, you’ll need to create a space for the department, invest in all of the office supplies and equipment (desktops, headsets, etc.), and create a telemarketing strategy. Once you’ve laid the foundation, you’ll still need to find a number of potential candidates, put out want ads, review countless resumes, conduct interviews, appoint managers and team leads, and once your team is finally assembled, the department will need constant management — not to mention, a payroll.
The greatest benefit of using outsourced telemarketing services is that you don’t have to lift a finger. We take care of recruiting, staffing, training, managing, and everything else that comes along with a telemarketing call center services. We conduct thorough market research and design an effective strategy for both sales and service. We provide you with a team of experienced telemarketing agents, then train them on the details of your business and your target audience, and we house them ourselves in our own office spaces.
Increase Bottom Line
Not only do we save you time and money in overhead costs, but we also increase your revenue with precise lead generation and strategic sales calls. As if that weren’t a big enough Return On Investment, we also offer call center telemarketing designed to greatly improve your customer service, which in turn will establish an unshakable foundation of customer trust, loyalty, and retention.
Customer retention plays a vital role in boosting your bottom line. According to various research reports and market studies, the act of retaining an existing customer is far more profitable than attracting a new one, which can be up to 25 times more expensive. With the help of our team, you can achieve a lucrative balance between expanding your client base and keeping your existing customers satisfied and loyal to your brand and business.
Lead Generation
A form of outsourced telemarketing, lead generation is used as a way to contact parties of interest when it comes to purchasing one’s products or services. Our lead generation services can help your company target the right people or companies with qualified interests. All companies need clients, so having an effective way to constantly generate leads is essential.
Our talented telemarketing agents can deliver qualified leads that are primed to convert, allowing you to focus on other important business transactions. Our call centers can set up the systems and processes your company needs in a matter of days and will begin generating prospects without delay. We guarantee that our friendly yet professional approach will give you the peace of mind you need, and our prices can’t be beaten.
B2B Telemarketing
ROI CX Solutions understands the value that comes from building interpersonal relationships. Enjoy the benefits of hiring a team of experienced outsourced B2B telemarketing professionals who share your goal of growing your business. Our professional agents provide an unmatched brand image loyalty for your business and are ready to represent your business.
B2B, or business to business telemarketing, will help your company reach out to clients in a way that will help to increase sales and set appointments. Our outbound telemarketing call center also includes event marketing services that will help drive attendance to company functions like seminars or webinars. ROI CX Solutions’ outbound telemarketing services provide you with the help you need and eliminates the hassle and expenses of B2B cold calling.
Learn More about ROI CX Solutions’ Telemarketing Call Center Services
With years of telemarketing experience across an array of industries, you can feel confident in our ability to contribute to your bottom line. Contact us today to speak with one of our telemarketing experts.
