Blog
15 Ideas for Effective Cost Management
Learning to control costs in business seems fairly simple on the surface: create a budget and stick to it. [...]
Your Guide to Calculating and Improving Retention & Churn Rates
There are hundreds of metrics out there that your business could be calculating. We understand why you might feel [...]
16 Appointment Setting Best Practices
Most businesses know that they need to constantly train and motivate their sales team if they want their company [...]
HVAC Business Growth: The Complete Guide
When you first started your HVAC business, you probably felt a rush of excitement with every new customer. Word about [...]
10 Ideas for Improving Landlord-Tenant Communication
Communication is a key component of any good relationship, and landlords and tenants are no exception. But just as managers [...]
10 eCommerce Customer Service Best Practices
In a time when people are craving human connection more than ever, customer service is one way you can [...]
A Quick Guide to Triaging Patient Phone Calls
Triaging patient phone calls is a challenge for any busy hospital. With limited time and information, your staff will [...]
Why Choose Video Live Chat for Customer Service?
Sure, you use video chat to talk to your grandma or run a meeting, but did you know the same [...]
