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Simple Guide on How to Hire a Call Center
Need help handling a high volume of phone calls? If so, hiring a call center is an excellent solution. [...]
5 Advantages of Cross-Selling to Your Customers
Looking for ways to bring in more revenue—without dropping loads of cash on customer acquisition? Cross-selling is one of the [...]
8 Over-the-Phone Sales Tips for Beginners
Sales certainly requires a unique skill set, with over-the-phone sales being perhaps the highest art form. If you’re new [...]
Overcoming 5 Disadvantages of a Subscription Business Model
If you’re like most Americans, you likely have a pile of deliveries on your doorstep several times a week. [...]
How to Manage Outsourced Employees [10 Rules]
It’s hard enough managing your employees and your own to-do list simultaneously. So when you add outsourced employees into [...]
Why Use SMS Marketing with Other Channels? 10 Reasons
When you’re looking for ways to enhance and diversify your marketing efforts, SMS is your best bet. But what [...]
Top 10 Customer Acquisition Metrics for B2Cs, Ranked
As a B2C company, you know how important customer acquisition is to your success. You know how important it [...]
8 Essential Rules of Medical Office Phone Etiquette
Table of Contents 1. Avoid Medical Jargon 2. Identify Your Clinic Quickly 3. Follow HIPAA Procedures 4. Explain Any [...]